“Team is the first thing that comes to mind when thinking about Venipak. It’s not just a formality, it actually is one of the strongest values of the company.”
Inga Krušinskienė, the manager of Kaunas and Marijampolė Venipak terminals
‘Blaming’ Her Energy
After sending her CV to Venipak, Inga received a call just a couple of hours later. Now, almost a decade since the interview for the parcel distribution operator position, she successfully manages two Venipak terminals and ‘blames’ her energy and attitude for such success.
“I began as a girl who ran around the parcel conveyor with her hands full with car batteries but told everyone that I could carry more. My energy was easy to notice, so after four months, I began to climb the career ladder. From a parcel delivery operator, I moved to parcel scanning, night managing, and finally to a day logistics manager. I have been managing Kaunas and Marijampolė terminals for almost five years by now,” said Inga.
Doubts About the Position
Inga was offered the Kaunas’ terminal manager position after the last person left the job. At that time, she had already served as a manager for more than three years, and although she wished for changes, the offer raised some doubts at first.
“The leadership position forces you to change the style of your communication. It seemed like it would be too difficult, especially since I was so close with the team. However, the challenge turned out to be much easier in reality, and we still have a great relationship not only during work but after hours too,” shares the terminal manager.
Responsibility as Motivation
Inga’s greatest ambition is to understand people’s needs as well as to quickly notice and solve problems. Although it is a responsible job, she says that her duties motivate her. Therefore, a little over a year ago, in addition to Inga’s usual responsibilities, the management of the night parcel logistics was added, which further diversified her daily life.
“My day starts with reading emails and checking if the night team’s work went without any difficulties. Afterward, I have breakfast and head to work,” Inga said. “Then we communicate with both the management and the courier teams, discussing any issues, problems, or challenges. After that, there are meetings, calls, emails, performance reviews, etc. After 3 PM, I shift my focus to the night team and their results again.”
Team at Work and in Leisure
Many years in the company helped Inga not only learn to communicate with different people but also understand that many of them have very different personalities.
“At first, it is possible not to notice that behind the job position hides an interesting personality. Now, when I interact with colleagues, I realize that a courier is not just a courier. He or she can be a courier-racer, a courier-strawberry grower, a courier-collector, and so on. Each of them has a different hobby, needs, or goals,” she says.
The manager maintains a friendly relationship with the Venipak team not only during work but also in her free time. She considers most of them close friends with whom they went through good and tough moments, but always supported each other.
“When I took up the position of Kaunas’ terminal manager, I was given the task to establish Marijampolė’s terminal as well. Most of the things were new for me, so the task was a huge challenge. I will always be grateful for the team, which was very supportive and helped to overcome this difficult period,” Inga shares. “Such experiences bring people together, so we still spend time with each other even after hours.”
Constant Incentive to Self-Fulfillment
To fulfill herself even further, Inga also contributes to the HR department projects, using her energy to motivate the entire Venipak team. She not only organizes team-building events and trips but has also implemented several initiatives aimed at attracting and retaining employees. In addition to that, Inga actively contributes to the creation and improvement of motivational systems.
“I love to communicate with people, so I appreciate the self-fulfillment opportunities in the areas where I can employ my best qualities,” Inga says. “Venipak allows you to create, improve, and test yourself. While you may not always succeed, trying is always encouraged. If you make a mistake, it is a great opportunity to learn.”
Now Inga constantly strives to give talented and imaginative employees the same opportunity for development and self-realization that she had. She does not shy away from giving additional responsibilities to proactive employees to help them become their best.