International delivery service provider “Venipak” is expanding its working capacity in anticipation of a record workload for the second half of the year. The company aims to ensure timely delivery of the parcels by employing around 200 additional couriers and parcel sorters, increasing the number of vehicles, and investing in technological intelligence of warehousing.
As evident from the annual experience, the second half and especially year-end is the busiest time for couriers. For example, in the record month of December last year, “Venipak” couriers delivered over 760 000 parcels in the Baltic states alone. Compared to 2020, the demand increased by 34% in 2021, attesting to one more record-breaking end-of-year period.
Couriers can expect an even greater workload this year according to the CEO of “Venipak” Justas Šablinskas. “Considering that the situation in terms of public health is not fully stable yet, and many consumers have permanently discovered the convenience of online shopping, we can confidently presume that this year-end too the number of parcel deliveries will rise steeply. It is predicted that in the autumn the demand will grow by 20%, peaking at 40-50% in December,” claims Šablinskas.
The substantial increase in service demand directly affects the requirement of staff and technical tools. “Venipak” schedules the initiation of the personnel recruitment process for couriers and parcel sorters in early October. Prior to the biggest sales of autumn, namely Black Friday and Cyber Monday, the company plans to employ over 200 people under terminated contracts. To aid the package distribution process, the “Venipak Drive” program will be enabled – an option to become a freelance carrier with own vehicle.
The larger parcel network aptitude will be ensured by technological innovations as well as human resources. The delivery service provider invested in conveyor systems of increased throughput for logistics terminals, alongside warehouse automatization projects. The latter ensures greater storing capacity and faster parcel logistics processes. Moreover, 50-80 additional vehicles will expand transportation capability.
“According to our calculations, the collective output of these solutions is sufficient to ensure that our customers shall obtain their deliveries without any delay,” ensures Justas Šablinskas.
Furthermore, for couriers to qualitatively perform their tasks, investment into their training is made. After intensive one-week preparation, the recruits are monitored for one additional month. Meanwhile, the enhancement of qualifications for the company’s current employees takes place in a remote training platform that aids the acquisition of the newest knowledge related to their profession.
Based on the experience gained in the preceding years, it is not rare for the temporary help to continue their career in the company after the year-end period. As per last year’s data, around 30% of impermanent couriers decided to remain in “Venipak”. Currently, even prior to the autumn rush, the company employs 60 more carriers compared to the same period from last year.