Benefits for you:

  • Next-business day delivery in Lithuania and Latvia. 48-hour delivery in Estonia.
  • Online tracking.
  • Same-day delivery – greater competitiveness and exclusivity through the eyes of your customers.
  • Express delivery – delivery within a selected time period and on Saturday. This provides an opportunity for the receiver to receive packages earlier and plan its working time.
  • Return of the accompanying document – possibility to return documents signed and/or stamped by the Receiver (contracts, leasing documents, invoices, transfer deeds, etc.).
  • C.O.D. – possibility of flexible payment by the receiver and for you, as the Sender, to avoid insolvent customers and deferred payments.
  • C.O.D. – possibility to see the exact time of delivery, and name and signature of the receiver. This is proof that the package was delivered to a specific person.
  • Loading/unloading services ensure delivery of the package to the designated place.
  • Return of containers – possibility to transport a broad spectrum of goods (e.g. temperature sensitive products in thermo bags).
  • Reports on shipments – possibility to analyze flows of shipments by various criteria (e.g. by weight, city, price, etc.). You can generate and save the report at any time in any format (XML, EXCEL, PDF) for any required period.

Our work schedule during the holidays

July 6  (Tuesday) is non-working day in Lithuania. Therefore shipment ordering and delivery services will not be provided.

August  15  (Sunday) is non-working day in Lithuania and Poland. Therefore shipment ordering and delivery services will not be provided.

August  20  (Friday) is non-working day in Estonia. Therefore shipment ordering and delivery services will not be provided.

Order placement time

It is important to know when the parcel arrives at the recipient`s, however we are able to provide the exact information only when call out of the parcel pickup courier is made on time.  Below please find the information on the possible order placement time according to regions (zones) and their delivery time in all Baltic States.

Important! Please note that if parcel pickup is ordered before the indicated time, it is picked on the same business day.

Order placement time in Lithuania

The parcel is delivered until 5 p.m. the next business day after its transfer to the courier.

Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Alytus, Marijampolė, Tauragė, Telšiai, Utena Packages and pallets
8:00-15:00
Anykščiai, Birštonas, Biržai, Druskininkai, Elektrėnai, Gargždai, Ignalina, Jonava, Joniškis, Jurbarkas, Kaišiadorys, Kelmė, Kėdainiai, Kretinga, Kupiškis, Lazdijai, Mažeikiai, Molėtai, Naujoji Akmenė, Pakruojis, Palanga, Pasvalys, Plungė, Prienai, Radviliškis, Raseiniai, Rokiškis, Skuodas, Šakiai, Šalčininkai, Šilalė, Šilutė, Širvintos, Švenčionys, Trakai, Ukmergė, Varėna, Vilkaviškis, Visaginas, Zarasai Packages
8:00-12:00
Pallets
8:00-11:00
The rest of Lithuania Packages and pallets
8:00-10:00

Order placement time in Latvia

The parcel is delivered until 5 p.m. the next business day after its transfer to the courier.

Daugavpils, Gulbene, Jekabpils, Jelgava, Liepaja, Rezekne, Riga, Valmiera, Ventspils Packages and pallets
8:00-15:00
Ludza, Aizkraukle, Aluksne, Preili, Talsi, Balvi, Cesis, Kraslava, Ogre, Saldus Packages and pallets
8:00-12:00
The rest of Latvia Packages and pallets
8:00-10:00

Order placement time in Estonia

The parcel is delivered until 5 p.m. the next business day after its transfer to the courier.

* Delivery within 24 hours from Estonia to Lithuania only with the Express service.

Tallinn, Tartu, Parnu, Johvi Packages and pallets
8:00-15:00
The rest of Estonia Packages and pallets
8:00-10:00

Delivery of parcels on public holidays and rest days

Please note that when sending parcels to the indicated countries on public holidays or non-business days their delivery time may be longer. Please take care to place your orders on time and avoid the unpleasant delay of parcel delivery.

If you have any questions for more information please contact your servicing manager.

Same-day delivery

Venipak same-day delivery – delivery of shipments up to 20 kg/0.06 m3 on the same business day in Vilnius and Kaunas.

Benefits for you:

  • Time selection:
    • Delivery before 17.00
    • Delivery before 22.00
  • Dedicated customer service
  • Competitive price

Express delivery

At your request, the package will be delivered to the receiver on the next business day until the following time:

  • 10.00 – guaranteed door-to-door next business day delivery before 10.00 to the following cities*.
  • 12.00 – guaranteed door-to-door next business day delivery before 10.00 to the following cities**.
  • Saturday. At your request, deliveries in Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, and Alytus on Saturday.

*10:00

  • Lithuania: Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Utena, Telšiai, Tauragė, Alytus, Marijampolė.
  • Latvia: Riga, Daugavpils, Liepaja, Ventspils, Jekabpils, Valmiera, Gulbene.
  • Estonia: Tallinn, Tartu, Parnu.

 

**12:00

  • Lithuania: Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Utena, Telšiai, Tauragė, Alytus, Marijampolė.
  • Latvia: Riga, Daugavpils, Liepaja, Ventspils, Jekabpils, Valmiera, Gulbene.
  • Estonia: Tallinn, Tartu, Parnu.

Return of the accompanying document

You can add an accompanying document (an invoice, deed of transfer) with your shipment and the courier will give it to the receiver to sign and will return it to you the next business day.

The service is provided in Lithuania, Latvia and Estonia.

Delivery to shopping centres

Deliveries to shopping centres and their central warehouses (Maxima, Rimi, Palink, Norfa, Senukai, Depo, etc.).

Long-standing experience and punctuality are key to our business.

Proof of delivery (P.O.D.)

P.O.D. is a document that confirms delivery to the receiver.

We offer an opportunity to see the delivery status, time of delivery, name, surname and signature of the receiver. Search is available by the number of invoice, deed of transfer or other numbers.

P.O.D. document viewing:

  1. Log-in at venipak.lt and enter the number of your package in the tracking box;
  2. The software will provide the route of the package;
  3. You can find a P.O.D. document by clicking the link in the P.O.D. section.

Collection on delivery (C.O.D.)

C.O.D. is collection of payment in cash or by card at the time of delivery:

  • Once a week all collected C.O.D. amounts will be credited to your specified bank account.
  • Reports on the C.O.D. amounts, numbers of packages and their receivers are available by longing in to REPORTS -> C.O.D. report.

The service is provided in Lithuania, Latvia and Estonia.

Return of containers

After the delivery of the goods, at your request, we will return the required containers (thermo bags or boxes, etc.) next business day.

Reports on shipments

Data on all shipments are saved in the system, so you can track and analyze your product flows by city, receiver, weight or other parameters. Reports show the real-time price of Venipak services you have already used.

Loading/unloading services

Loading/unloading services means loading/unloading of a heavy package and carrying it to a designated place.

The service is chargeable in the following cases:

  • Where one package weighs more than 30 kg (up to 80 kg) and the courier carries it together with the receiver/sender from/to the designated place.
  • Where a package weighs more than 30 kg, but is made of multiple 30 kg packages, which the courier carries from/to the designated place.

The service is not chargeable where a single package weighs more than 30 kg (up to 80 kg) and the receiver/sender helps the Courier to load/unload it from/to the car, but does not carry it to the designated place.

The service is provided in Lithuania, Latvia and Estonia.

Venipak shall not be liable for damage to the package at the time where the Venipak courier carries it together with the receiver/sender.

Four hands service

Guaranteed unloading of a heavy package and carrying it from the vehicle to a designated address. The service is provided by two Venipak employees. The receiver/sender does not participate in carrying the package.

The service is available in the following cases:

  • Where one package weighs more than 30 kg (up to 80 kg) and the sender has ordered the four hands service to unload/carry the package.
  • Where a package is made of multiple light (up to 30 kg) packages and the sender has ordered the four hands service to unload/carry them.

The service is available in Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Alytus.